Gas Safe Registered
ID shown on arrival
Gas Engineer Stoke-on-Trent
You Can Actually Rely On
If you want a reliable, straight-talking Gas Safe engineer in Stoke-on-Trent, you're in the right place. I'm Usman—no subcontractors, no sales reps. I turn up when promised, protect your home, explain your options in plain English, and do the job properly.
Our Services
Transparent pricing: fixed quote agreed in writing before work starts
About Usman
The person who turns up
Why choose BrightBurn Solutions?
I run BrightBurn as a hands-on, one-engineer service because trust beats volume. If a repair is your best option, I'll say so; if an upgrade saves money long-term, I'll show you the numbers.
- You'll see my face on this site because I'm the one who turns up.
- Dust sheets first, tidy routing, labelled valves, photos in your job notes.
- Digital paperwork the same day wherever possible.
- You can verify my Gas Safe registration before I arrive.
I keep limited emergency capacity for no-heat, active leaks and vulnerable households; if same-day isn't realistic, I'll stabilise the situation and book the next achievable slot.
How I Work
Simple, transparent process from start to finish
Quick Triage
Tell me the symptoms; share photos/error codes. I'll confirm the smartest next step—repair, service, or survey.
On the Day
I protect floors/worktops, run safety checks, diagnose methodically, and confirm the plan in writing before any extra spend.
Aftercare
You get clear notes and practical tips. If anything needs a tweak, you'll speak to me—the same person who did the job.
Recent Local Jobs
Examples of recent work in the Stoke area
Longton
Toilet Repair
Toilet Repair Quick call-out in Longton to sort a faulty toilet. Job completed efficiently with everything left working as it should.
Newcastle-under-Lyme
Kitchen Splashback
New splashback tiles fitted in a Newcastle-under-Lyme kitchen. Clean finish and a nice upgrade to the space.
Stoke-on-Trent
Hob Replacement
Replaced a gas hob in Stoke-on-Trent after a leak was found. Safe, tested, and back in full working order.
Areas Covered
Serving Stoke-on-Trent and surrounding towns
FAQs: About BrightBurn
Do you sub-contract?
Always. If a repair is sensible, I’ll say so. If replacement is smarter, I’ll show the numbers and timing before you choose. No pressure, just honest advice.
Can you quote from photos?
No. I quote, do the work, and stand behind it. You get the same person from initial contact through to job completion.
Are you insured?
Yes—fully insured. Proof available on request before any work begins. We carry full public liability insurance.
Repair or replace—will you help me decide?
No. I quote, do the work, and stand behind it. You get the same person from initial contact through to job completion.
Evenings or weekends?
No. I quote, do the work, and stand behind it. You get the same person from initial contact through to job completion.
Do you work on all main boiler brands?
No. I quote, do the work, and stand behind it. You get the same person from initial contact through to job completion.
How do you keep jobs tidy?
No. I quote, do the work, and stand behind it. You get the same person from initial contact through to job completion.
Suspected Gas Leak?
If you smell gas or suspect a leak, leave the property immediately and call the National Gas Emergency number 0800 111 999:
Do not use electrical switches, phones, or naked flames. Call from outside the property.