Contact — Gas Engineer
Stoke-on-Trent
01782 651 516
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speeds everything up
What to include:
- Postcode + parking/entry notes (permit codes, gate buzzer, etc.)
- Boiler make/model + a clear photo of the data plate
- Symptoms (no heat/hot water, pressure loss, noises) + fault codes if shown
- Access photos (cupboards/lofts/tight spaces)
- Preferred days/times
What happens next
Triage & quote
I review your details and confirm the best approach. You’ll get a fixed, written scope before any spend.
On the day
I protect surfaces, run safety checks, and diagnose methodically (no guesswork). Any variation is agreed first.
Aftercare
Clear notes, practical tips, and digital paperwork. If anything needs a tweak, you’ll speak to me—the same person who did the job.
Response times & availability.......
- Same-day slots kept for no-heat/active-leak situations (subject to route/parts).
- ETAs planned around A50/A500/M6 so timings are realistic.
- Limited evening/weekend cover in peak season—if today isn't feasible, I'll stabilise and book the next realistic window.
- Coverage: Stoke-on-Trent, Newcastle-under-Lyme, Crewe, Stafford, Stone, Cheadle, Uttoxeter, Congleton, Sandbach (and nearby).
Coverage Area:
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Emergencies
If you suspect a gas leak, call 0800 111 999 immediately (24/7) before contacting any engineer.
FAQs (quick answers)
Can I just WhatsApp a quote?
Yes—photos are ideal for fast, accurate quotes. If a site look is needed, I’ll say so.
Do you charge for quotes?
No. Quotes are free and fixed in writing. If scope changes once opened up, I’ll pause and agree options first.
How quickly can you attend?
Often the next working day; same-day where possible for no-heat/active-leak issues. I’ll confirm what’s realistic and keep you updated.
Do you work on all major boiler brands?
Yes—Worcester, Vaillant, Ideal, Baxi and others—following the manufacturer literature (no guesswork).
Can I book a boiler service here?
Absolutely—book a boiler service and I’ll include simple efficiency tweaks where appropriate.
Do you handle landlord checks (CP12)?
Yes—CP12s, plus digital paperwork for easy record-keeping.

