Gas Fire Service Stoke-On-Trent
Looking for a gas fire service in Stoke-on-Trent that gives you peace of mind and keeps your home cosy? At BrightBurn Solutions Boiler and Gas Services, we provide careful and reliable servicing that keeps your fire looking great and working safely. Our visits are calm and methodical, covering the proper checks, cleaning what matters, and leaving you with clear notes in plain English.
We are Gas Safe registered and fully insured. Your ID is shown upon arrival, and we always price based on a short survey, so your cost reflects your specific appliance and setup. You can share photos with us for a fair price range before booking.
We are Gas Safe registered and fully insured. ID is shown on arrival, and we always price from a short survey so your cost reflects your appliance and setup. You can share photos with us for a fair price range before booking.
"Clear advice, spotless finish and a steady flame, exactly what we wanted"
Why annual service matters
A gas fire makes any living room more welcoming, but it needs regular attention to stay safe and efficient. Over time, dust accumulates on burners, and coals or logs can shift out of place. Additionally, ventilation routes can become blocked by furniture or changes in decorating.
A thorough visit restores clean combustion, protects the appliance, and provides you with documented evidence of what has been checked, which is helpful for peace of mind, insurance, and sale/letting packs.
Local know-how helps scheduling: whether you're near Hanley by the Potteries Museum & Art Gallery or down in Trentham, we set practical arrival windows and keep you posted if the A500 slows things down.
A well-set fire runs quietly with an even flame picture and glass that stays clearer for longer. We confirm clearances, check seals and surrounds, and ensure the appliance breathes properly.
Checks & cleaning we perform
Every visit starts with listening to any noises, smells, misting glass or hard-to-light behaviour. Then, we work through a structured series of checks tailored to your model, including visual inspection, appliance identity and condition, seals, gaskets, and joints, firebed layout, burner ports, ignition and safety devices, and flue or terminal condition.
Where appropriate, we perform spillage/flow tests, confirm ventilation requirements, and verify that safety devices respond correctly. We remove and clean accessible components, lift and refit media (coals/logs) according to the manufacturer’s diagram, clear burner ports, and check pilot assemblies.
This is a genuine gas fire safety check, not a cursory wipe. Need reassurance on credentials? A Gas Safe-registered engineer carries out all gas work; you’re welcome to verify the details on the Gas Safe Register.
Common advisories & fixes
- Media & Positioning
Media out of position can distort the picture frame or cloud the glass; we refit it to the manufacturer's layout and show you how to keep it right. - Cleaning & Maintenance
Dust-blocked ports or worn thermocouples can cause unreliable lighting; we clean any serviceable parts and replace components where there is clear evidence it’s needed. - Ventilation & Airflow
Ventilation and airflow are another theme; soft furnishings or new cabinetry can choke what used to be a clear path. We'll explain discreet vent options.
If something needs more than a service—say, a fan assembly on a room-sealed unit or a defective valve—we separate the service from the repair decision, provide a clear note, and (if you wish) schedule an evidence-led fix via Gas Fire Repairs (Stoke-on-Trent). For long-term reliability, proportionate gas fire maintenance keeps parts within spec and prevents small issues becoming winter-evening breakdowns.
Pricing & what's included
Our pricing is transparent and straightforward. We begin with a brief survey to ensure your quote accurately reflects your home and appliances. Share a few photos with us, and we’ll provide you with a fair price range before you book.
Standard Service Includes
- Targeted cleaning of accessible components
- Media refit to manufacturer layout
- Ignition and safety-device checks
- Ventilation/flue checks as appropriate
- Clear record of advisories with photos
- Digital notes for your records
Additional Services
Managing annual gas fire servicing across several Stoke-on-Trent properties? We’ll group visits and set reminders so renewals don’t all arrive at once, making life easier for landlords and anyone balancing a busy schedule.
FAQs About Gas Fire Service
Do you service both open-fronted and glass-fronted models?
Yes. We tailor checks to the appliance type—spillage/airflow focus for open-fronted; terminal, seals and (where fitted) fan behaviour for room-sealed units.
Will servicing fix a noisy fan or uneven flames?
Often. Cleaning, re-seating media and tightening fixings sorts many noises. If a component has failed, we’ll evidence it and propose a sensible repair.
Is glass cleaning included?
Yes, using the correct method for coated glass. We’ll also explain how to avoid residue that causes misting.
Do you provide documentation?
You’ll receive plain-English notes, photos where helpful, and advisories with priority levels so decisions are easy later.
How long will the visit take?
Most services fit within a morning or afternoon. If we find something that needs a return visit, we’ll explain it clearly and book a slot that suits.
Can you help if I'm getting error messages or it won't light?
We’ll attempt to resolve during the service where appropriate. If a deeper fault is found, we’ll outline repairs calmly and, if you wish, schedule via our repairs page.
Ready to book?
Send two quick photos (appliance front + data plate) and your postcode. We’ll reply with a fair, photo-based range and the earliest realistic window—clear plan, no pressure.