Gas Safe Registered
ID shown on arrival
Gas Engineer Stoke-on-Trent
You Can Actually Rely On
If you want a reliable, straight-talking Gas Safe engineer in Stoke-on-Trent, you’re in the right place. I’m Usman, a gas registered plumber who handles everything personally no subcontractors, no sales reps. I turn up when promised, protect your home, explain your options in plain English, and do the job properly.
I cover Stoke-on-Trent, Newcastle-under-Lyme, Crewe, Stafford and nearby towns. Quotes are fast (often by WhatsApp photos), paperwork is digital, and pricing is agreed before work begins. If you are searching for an emergency heating engineer near me, I also keep limited slots available for urgent callouts.
Our Services
Transparent pricing: fixed quote agreed in writing before work starts
About Usman
The person who turns up
Why choose BrightBurn Solutions?
I run BrightBurn as a hands-on, one-engineer service because trust beats volume. If a repair is your best option, I'll say so; if an upgrade saves money long-term, I'll show you the numbers.
- You'll see my face on this site because I'm the one who turns up.
- Dust sheets first, tidy routing, labelled valves, photos in your job notes.
- Digital paperwork the same day wherever possible.
- You can verify my Gas Safe registration before I arrive.
I also maintain a limited emergency capacity for no-heat situations, active leaks, and vulnerable households. If same-day isn’t realistic, I’ll stabilise the situation and book the next achievable slot.
How I Work
Simple, transparent process from start to finish
Quick Triage
Tell me the symptoms; share photos/error codes. I'll confirm the smartest next step—repair, service, or survey.
On the Day
I protect floors/worktops, run safety checks, diagnose methodically, and confirm the plan in writing before any extra spend.
Aftercare
You get clear notes and practical tips. If anything needs a tweak, you'll speak to me—the same person who did the job.
Recent Local Jobs
Examples of recent work in the Stoke area
Longton
Toilet Repair
Toilet Repair Quick call-out in Longton to sort a faulty toilet. Job completed efficiently with everything left working as it should.
Newcastle-under-Lyme
Kitchen Splashback
New splashback tiles fitted in a Newcastle-under-Lyme kitchen. Clean finish and a nice upgrade to the space.
Stoke-on-Trent
Hob Replacement
Replaced a gas hob in Stoke-on-Trent after a leak was found. Safe, tested, and back in full working order.
Areas Covered
Serving Stoke-on-Trent and surrounding towns
FAQs: About BrightBurn
Can I just call for advice?
Yes. If I can help over the phone, I will—no charge.
Do you charge for quotes?
No. WhatsApp photos usually suffice. If I need to visit first, I’ll say so.
Will the guide price change?
Only if the scope changes once opened up (e.g., seized valves). I’ll pause, explain options, and get approval first.
Are you Gas Safe registered?
Yes—current registration; ID shown on arrival.
Do you offer emergencies?
Limited capacity. I prioritise gas leaks, no heat/hot water, and active leaks. If same-day isn’t realistic, I’ll stabilise and confirm the next slot.
Do you do conversions?
Yes—regular/system to combi is common locally. Photo-based quotes are typically accurate; I confirm on site before work starts.
Smart controls?
Yes—budget wireless or Hive/Nest/Tado. I’ll set it up and show you how to use it.
Landlord services?
Yes—CP12s, servicing, safety checks and digital records.
Suspected Gas Leak?
Whether you need boiler repair in Stoke-on-Trent, a boiler installation quote, an emergency plumber, a quick gas safety inspection, or routine boiler servicing, I’ll make it simple and predictable.
If you smell gas or suspect a leak, leave the property immediately and call the National Gas Emergency number 0800 111 999:
Do not use electrical switches, phones, or naked flames. Call from outside the property.
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