Address:
BrightBurn Solutions Boiler & Gas Services
130 Meaford Dr, Stoke-on-Trent ST3 2BQ, United Kingdom
Same-day callouts for emergencies.
Fixed quotes agreed in writing before any work begins.
Gas Safe registered with ID shown on arrival.
24/7 emergency gas, boiler, and repair services.
We combine local expertise with reliable service to deliver heating solutions you can trust — from quick response times to upfront pricing.
95%
120+
We focus on fixing the problem — not upselling what you don’t need.
We combine local expertise with reliable service to deliver heating solutions you can trust — from quick response times to upfront pricing.
Gas Safety known for the decisions first recommendations
No hidden costs — clear, upfront quotes so you always know what to expect.
Qualified, Gas Safe registered professionals with years of hands-on experience.
Boiler Repair or Boiler Installation Services List
Annual Boiler Service & Safety Check
Gas Safety Certificate Inspection
Smart Thermostat Installation
Gas Fire Installation & Repair
Emergency Plumbing & Leak Repairs
How It Works
From first contact to job done — simple and fast
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Tell us your problem via WhatsApp or phone. Send a photo if you can.
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We’ll ask a few quick questions and give you an upfront fixed quote.
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A certified engineer arrives — often same day. We keep you updated.
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Work done, digital report sent, and guarantee certificate issued.
Service Area
Stoke -on- Trent
Newcastle-under-Lyme
Crewe
Stafford
Stone
Leek
Cheadle
Uttoxeter
Congleton
Sandbach
Posted on Shuma BegumTrustindex verifies that the original source of the review is Google. Usman carried out the gas safety inspection and plumbing report with a high level of professionalism and care. He was incredibly thorough, making sure no detail was overlooked, and he explained his findings in a way that was easy to understand.Posted on Rachel HoneyTrustindex verifies that the original source of the review is Google. I had Usman come out and service my boiler in Norton. He was fantastic from the very first communication; responsive, friendly, polite. Turned up when he said he would. Communicated when he was on his way. Was friendly, efficient and explained what he had done and what I needed to be aware of. Took the time to really speak to me and talk me through everything which I massively appreciated. Left no mess at all. In future I will be calling him for any and all my plumbing needs. Above 5 stars!Posted on Miraj PatelTrustindex verifies that the original source of the review is Google. Had a boiler service and a gas certificate done last minute by Usman. He is a great guy and provided amazing advice for me. If you live in the Stoke on Trent area I cannot recommend him enough!Posted on Megan KirkTrustindex verifies that the original source of the review is Google. So pleased. Asked for some advice to avoid an heavily call out fee. Usman offered remote support and guidance and fixed my hot water. What I needed after a 13 hour day at work. Call him for your emergency boiler needsPosted on Natalie SandelTrustindex verifies that the original source of the review is Google. Had an emergency boiler breakdown in Hanley late at night and contacted BrightBurn Solutions. Usman came out around midnight and quickly diagnosed the issue. He managed to get the boiler working temporarily so we had heating and hot water again overnight. He then returned later with the correct parts and completed the boiler repair, testing everything to make sure it was running safely and properly. What I appreciated most was the honesty – he didn’t try to push a new boiler installation and instead focused on repairing the existing boiler properly. If you’re looking for a reliable gas engineer in Hanley or Stoke-on-Trent for boiler repairs, I would definitely recommend BrightBurn Solutions. Professional, knowledgeable and very responsive.Posted on Alex LoweTrustindex verifies that the original source of the review is Google. Great service in Stoke-on-Trent. The boiler engineer, Usman, quickly fixed the issue and communicated clearly throughout the visit. Very professional and much appreciated.Posted on Roy MahlaseraTrustindex verifies that the original source of the review is Google. Five star service from BrightBurn Solutions – Boiler & Gas Services. Usman carried out a boiler service in Chell Heath, Tunstall and was very professional, punctual and thorough. He completed all the safety checks, testing and explained everything clearly. It’s reassuring to have a Gas Safe engineer in Tunstall who takes the time to do the job properly. Highly recommend if you need a boiler service in Stoke-on-Trent or Tunstall area. Friendly, reliable and great service from start to finish.Posted on Anders ZakrissonTrustindex verifies that the original source of the review is Google. I had a a central heating health check and a hot water check done by Usman at BrightBurn Solutions. He was very professional, and he turned up on time, which is so important. Other trade people should follow his example.Posted on JJTrustindex verifies that the original source of the review is Google. Great and friendly service. I'm a landlord. Usman arranged the property access, time etc. with letting agent and tenant and the job has been done quickly and very efficiently. Nice work, Usman 👍 I'd definitely recommend BrightBurn! 😊Posted on Lauren EvansTrustindex verifies that the original source of the review is Google. So pleased with the service. I was looking for an emergency plumber in Stoke on Trent & Usman was able to attend within 24 hours to resolve a pressure issue on our boiler. Usman was knowledgeable, really friendly, and left everything spotless afterwards. Definitely will use as our regular boiler/gas engineer!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
WhatsApp us a photo of the issue and get a fixed quote within minutes
FAQ’s
Everything homeowners ask about our boiler & gas services
Yes. If I can help over the phone, I will—no charge.
No. WhatsApp photos usually suffice. If I need to visit first, I’ll say so.
Only if the scope changes once opened up (e.g., seized valves). I’ll pause, explain options, and get approval first.
Yes—current registration; ID shown on arrival.
Limited capacity. I prioritise gas leaks, no heat/hot water, and active leaks. If same-day isn’t realistic, I’ll stabilise and confirm the next slot.
Yes—regular/system to combi is common locally. Photo-based quotes are typically accurate; I confirm on site before work starts.
Yes—budget wireless or Hive/Nest/Tado. I’ll set it up and show you how to use it.
Yes—CP12s, servicing, safety checks and digital records.
If you smell gas: (1) Do not turn any electrical switches on or off. (2) Do not use a phone inside the property. (3) Open windows and doors to ventilate. (4) Leave the property immediately. (5) Call the National Gas Emergency number 0800 111 999 from outside — they are available 24 hours a day. Once the immediate emergency is dealt with, contact BrightBurn Solutions on 01782 651 516 for a Gas Safe registered inspection before you use any gas appliances again.
We aim to offer same-day or next-day appointments depending on availability. For urgent breakdowns, we always try to prioritise emergency call-outs.
We handle all common issues including no heating, no hot water, pressure loss, ignition faults, error codes, leaking boilers, and system breakdowns.
Yes. If I can help over the phone, I will—no charge.
No. WhatsApp photos usually suffice. If I need to visit first, I’ll say so.
Only if the scope changes once opened up (e.g., seized valves). I’ll pause, explain options, and get approval first.
Yes—current registration; ID shown on arrival.
Limited capacity. I prioritise gas leaks, no heat/hot water, and active leaks. If same-day isn’t realistic, I’ll stabilise and confirm the next slot.
Yes—regular/system to combi is common locally. Photo-based quotes are typically accurate; I confirm on site before work starts.
Yes—budget wireless or Hive/Nest/Tado. I’ll set it up and show you how to use it.
Yes—CP12s, servicing, safety checks and digital records.
If you smell gas: (1) Do not turn any electrical switches on or off. (2) Do not use a phone inside the property. (3) Open windows and doors to ventilate. (4) Leave the property immediately. (5) Call the National Gas Emergency number 0800 111 999 from outside — they are available 24 hours a day. Once the immediate emergency is dealt with, contact BrightBurn Solutions on 01782 651 516 for a Gas Safe registered inspection before you use any gas appliances again.
Call, WhatsApp, or fill in the form — we’ll get back to you fast
Call: 01782 651 516
WhatsApp:447354876435
Mon–Fri: 24/7
BrightBurn Solutions Boiler & Gas Services 130 Meaford Dr, Stoke-on-Trent ST3 2BQ, United Kingdom
info@brightburnsolutions.co.uk
We’re here to help with all your boiler and gas service needs. Whether you need a repair, installation, or a free quote, our team is ready to assist you.
BrightBurn Solutions Boiler & Gas Services
130 Meaford Dr, Stoke-on-Trent ST3 2BQ, United Kingdom
WhatsApp us
We’re here to help with all your boiler and gas service needs. Whether you need a repair, installation, or a free quote, our team is ready to assist you.
BrightBurn Solutions Boiler & Gas Services 130 Meaford Dr, Stoke-on-Trent ST3 2BQ, United Kingdom
info@brightburnsolutions.co.uk
01782 651 516

